The Website Hosting Acceptable Use Policy (AUP) sets out the rules and guidelines for using our Website Hosting Services (“Services”). You agree that you and all of your website’s users will use the Services in full compliance with the AUP. Our AUP policy is in addition to the Acceptable Use Policy from our primary hosting service provider, SiteGround (yes there are two, similar AUPs – ours is in addition and builds upon our hosting provider’s AUP).
View the Acceptable Use Policy (AUP) that governs the acceptable use of your website hosting service made available to you. All websites hosted by us are governed by our AUP (and subsequently, our hosting provider’s AUP as linked above).
In addition to the above AUP:
- Any material that in our reasonable opinion is either obscene or threatening is strictly prohibited and will be removed from our servers.
- By using our Services you also agree not to engage in or to instigate actions that cause harm to us, other customers of ours or any third party.
- You are solely responsible for ensuring that all programs and scripts installed or used on the Services are secure and the permissions of directories and files are set properly. We recommend that you set the permissions on all directories and files to be as restrictive as possible. You are solely responsible for any actions and activity while using the Services, including any compromise of login credentials.
- You agree to keep all your login credentials secure at all times. We reserve the right to carry out audits to determine the security level of login credentials. In the event that we determine your login credentials have been compromised (e.g. were brute-forced, hijacked, stolen, etc.) and are being used or were used for uploading, maintaining, running unacceptable content, data materials or websites, we may suspend access to the compromised Service (including but not limited to hosting service, user accounts, website, FTP service, Email service). We will notify you if such actions are taken against your services.
Complete Digital Advantage shall not provide legal advice referring to compliance of content and materials uploaded on or transmitted through our Services. You shall be solely responsible for verifying whether your content and materials comply with any applicable law, including laws in jurisdictions where your content and/or materials are uploaded, hosted or accessed. Complete Digital Advantage shall not bear any liability if your use of the Services violates any law or regulation.
If your use of the Services results in violation the AUP, we may take immediate corrective action without prior warning, including deletion of content or Service suspension. Repeated violations of the AUP will result in termination of your Agreement with no refund. Complete Digital Advantage shall not be liable for any loss or damage arising from our measures taken against actions causing harm to us, other Complete Digital Advantage customers, our hosting service provider (SiteGround), or any third party.
We reserve the right to terminate your Agreement for Services if you are in violation of the AUP or the TOS with no refund.
Any violation of our AUP or SiteGround’s AUP should be reported to us at firstname.lastname@example.org.
This document was last updated on March 23rd, 2021.